We take your audio files, process them to match the transcription engines' requirements and send them to Google's transcription engines. We chose Google as they got the best results on our tests amongst the large automatic transcription providers.\n\nYour transcription is then saved on our servers so you can access it anytime. As soon as it is ready you'll be notified by email.
We do our best efforts to keep your data private and safe:\n\n- Your connection to our servers is secure using SSL (https://...)\n- We use Google's more expensive services that DISABLES them from logging your audio and texts.\n- On our own servers we take the measures to keep your data private and safe\n- Audio files are removed from our servers shortly after transcription is ready.
Speechnotes dictation utilizes the built-in speech recognition tools provided by Google for users of Chrome and Android. These tools are not available for transcribing files, so we have to send your files to Google's paid services. These services are charged by seconds of usage. So, we have to charge our users back-to-back plus a minimal profit margin for our development and operational costs.
- Save time transcribing (pre editing process). The result will probably not be perfect - thus you will need to edit it, but, if it saved you time it's worth it\n- Indexing purposes where high accuracy is less important it's just to enable text-based search in the future for companies or individuals\n- Professional transcribers that want to speed up their work\n- High quality recordings will achieve great results - so no need to waste money on human transcriptions\n- For fast turnarounds.\n- Students and researchers that need to show transcripts of interviews for reference.\n- Documenting protocols, meetings, where it's that or nothing. The low price enables transcription where otherwise would be out of reach.
It depends a lot on the recording quality. High quality recordings, where the voice is clear and loud can achieve above 90% accuracy. \n\nMost everyday recordings can expect around 60% accuracy.
Best audio formats are those that do NOT use compression or have lossless compression. Such are .wav, .flac, etc. The popular .mp3 loses some of the audio data while compressing it.
Securely processed by PayPal (you can use your regular credit card, no need for paypal account)
Refunds will be issued asap upon malfunctions of our system (as it is still under development this may happen). We will not be able to issue refunds for transcripts that had low accuracy due to accents / noise / low quality recording / different language than selected / etc. since our costs are back-to-back with our own providers.